Can I get the designs in the original boy briefs style?
It’s one of our stretch goals! If we reach $100K, you’ll be able to get any of the designs as a brief or boyshort style.
Last updated: June 04, 2015 11:04
Why is only the front interior panel black?
This is easily the most frequently asked question! We’ve attempted to create an all black interior and the result always falls short of our expectations. It makes the underwear super thick and heavy, adds seams right where you’re sitting, and also compromises the quality of the art. We’re continuing to look into options to find a way to address this, but until technology allows us to print super soft ink on dark fabrics, we’re stuck with the front inner black panel.
Last updated: June 04, 2015 11:17
How does the sizing run?
The sizing for the boyshorts (and boy briefs) will be the same as the sizing from our previous Period Panties kickstarter. We’ve posted a sizing chart (above) for your convenience. Our current stock runs a bit smaller than that, so if you’re planning to buy any of the briefs currently in stock on our website, you may want to consider sizing up!
Last updated: June 04, 2015 11:44
Can I get the designs in the original boy briefs style?
It’s one of our stretch goals! If we reach $100K, you’ll be able to get any of the designs as a brief or boyshort style. Last updated: Thu, Jun 4 2015 2:04 pm EDT
Why is only the front interior panel black?
This is easily the most frequently asked question! We’ve attempted to create an all black interior and the result always falls short of our expectations. It makes the underwear super thick and heavy, adds seams right where you’re sitting, and also compromises the quality of the art. We’re continuing to look into options to find a way to address this, but until technology allows us to print super soft ink on dark fabrics, we’re stuck with the front inner black panel. Last updated: Thu, Jun 4 2015 2:17 pm EDT
How does the sizing run?
The sizing for the boyshorts (and boy briefs) will be the same as the sizing from our previous Period Panties kickstarter. We’ve posted a sizing chart (above) for your convenience. Our current stock runs a bit smaller than that, so if you’re planning to buy any of the briefs currently in stock on our website, you may want to consider sizing up! Last updated: Thu, Jun 4 2015 2:44 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.